Culinary Experience Host – Rocket Padel (BPS)
Have you got experience within Food & Beverage operations? Are you passionate about delivering top-notch customer service? Join our Premium Padel club as a Culinary Experience Host!
We usually respond within a week
Location: 1 Circus Road East, London, Battersea Power Station, SW11 8DQ - (Must be able to reliably commute or plan to relocate before starting work).
Salary: £27,500 - £30,000 with Bonus available
Full-Time Position: 40 hours per week
Typical Workdays: 5 days a week, with flexibility to work during evenings, weekends, and holidays as needed.
Shift Structure: 8-hour shifts, with flexibility to accommodate peak hours, special events and business demands.
About us:
Rocket Padel is a growing business. Since 2018 we have been on a mission to create the most fun, open, and social exercise community for everyone. We have established and operated more than 100 courts in Scandinavia, and in 2023 we successfully opened our first venue in Bristol. We are now continuing our expansion by opening London’s first premium indoor riverside Padel venue!
We are a professional, social, and fun team, and our goal is to create high quality venues where playing sports and fitness are enjoyable and accessible to all.
Rocket Padel Battersea Power Station (BPS) will host 4 premium indoor courts, café, lounge, pro-shop and changing facilities. We have exciting expansion plans and are already seeking further opportunities with sites across the UK.
Your Mission at Rocket Padel
The Culinary Experience Host will play a dual role, focusing on leading our food and beverage operations while also fulfilling key host responsibilities. This position requires a blend of culinary creativity, exceptional customer service skills, and the ability to manage daily operations effectively. The ideal candidate will be enthusiastic about creating fresh, quick-preparation food options and delivering an excellent overall experience to our members and guests.
Key Responsibilities
Food and Beverage:
- Take a key role in all aspects of the food and beverage operations, ensuring top-notch service and high-quality offerings.
- Develop and innovate menus that emphasize fresh, quick-preparation food options, such as salads, sandwiches, shakes, smoothies, and snacks.
- Plan and execute promotional food and beverage events to enhance the customer experience and drive sales.
- Manage supplier relationships, ensuring the procurement of fresh, high-quality ingredients.
- Maintain inventory, control budgets, and ensure compliance with health and safety standards.
- Create visually appealing food displays and provide training to staff on the preparation and presentation of menu items.
Host Responsibilities:
- Greet and welcome members and guests, ensuring they feel welcome, valued and attended to.
- Manage court bookings, equipment rentals, and assist with customer inquiries.
- Handle customer feedback and complaints with professionalism and efficiency, ensuring timely and effective resolution.
- Organize and assist in member-exclusive events and activities to foster community engagement.
- Collaborate with the club manager to promote club events and activities.
Role Requirements
- Experience in food and beverage, with a strong focus on fresh and quick-preparation food options.
- Strong customer service and communication skills.
- Creativity and enthusiasm for developing and implementing innovative food concepts.
- Food Hygiene Certificate Level 2 required.
- Maintain a clean and tidy environment.
- Ability to manage inventory and budgets effectively.
- Experience in event planning and coordination is a plus.
- Passion for sports and an understanding of the Padel community is highly advantageous.
Benefits:
- Club Membership with Discounts across food and beverage, merchandise, and participation in club events
- Professional Development opportunities for training and career development. We are passionate about developing from within.
- Career progression opportunities include: Culinary and Guest Experience Manager, Food & Beverage Operations Manager, Head of Food and Beverage.
- The opportunity to be part of a growing and prestigious padel community!
Why Rocket Padel
Join the Padel Revolution! Working at Rocket Padel is more than just a job. Our promise includes a personal journey where you will grow as a professional and be a part of a team and culture that builds something meaningful for society.
Rocket Padel is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
- Locations
- Battersea Power Station
Colleagues
About Rocket Padel
Rocket Padel has disrupted several business areas in the sport of Padel such as Event, Tournaments, Apparel and Retail.
It is now time for the next chapter in the Rocket journey where we are scaling cutting-edge indoor padel facilities that offers an exciting and accessible way for people of all ages and fitness levels to enjoy this exhilarating sport.
Culinary Experience Host – Rocket Padel (BPS)
Have you got experience within Food & Beverage operations? Are you passionate about delivering top-notch customer service? Join our Premium Padel club as a Culinary Experience Host!
Loading application form